Last updated: February 2026

This Privacy Policy describes how Gutter Cleaners Nashville TN ("we", "us", "our") collects, uses, and shares information about you when you use our website at guttercleanersnashvilletn.com and our services.

Information We Collect

We collect the following information when you interact with us:

Contact information you provide. When you fill out a quote form, we collect your name, phone number, email address, city, and any details you provide about your project.
Communication records. Records of phone calls, text messages, and emails between us are retained for service and quality purposes.
Website usage data. We use Google Analytics to collect standard web analytics data including pages visited, time on site, referral source, and general geographic location (city level, not precise location).
Service records. When you become a customer, we retain records of services performed, dates, addresses serviced, and payment records.

How We Use Information

To respond to your quote requests and inquiries
To schedule, perform, and complete services you have requested
To send you invoices, receipts, and service confirmations
To contact you about upcoming service appointments if you are on a maintenance plan
To improve our services and website
To comply with legal obligations, including tax and business records requirements

How We Share Information

We do not sell your personal information. We share information only in these limited circumstances:

Service providers. Web3Forms (for form processing), Google Analytics (for website analytics), payment processors, and email service providers who help us operate the business. These providers are bound by their own privacy policies.
Legal compliance. If required by law, subpoena, or court order.
Business transfers. If the business is sold or merged, customer records may transfer as part of the transaction.

Google Analytics

This website uses Google Analytics to understand how visitors use the site. Google Analytics uses cookies and similar technologies. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Cookies

Our website uses only essential cookies required for site functionality and analytics cookies from Google Analytics. We do not use advertising cookies or track you across other websites.

Data Security

We use commercially reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

Data Retention

Quote requests that do not become customers are retained for up to 24 months. Customer records are retained for the duration of the customer relationship plus seven years for tax and business records purposes.

Your Rights

You can request access to your personal information, correction of inaccurate information, or deletion of your information (subject to our legal record-keeping obligations). Contact us at the details below to make a request.

Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. Contact us to exercise these rights.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this policy reflects the most recent revision.

Contact Us

Questions about this Privacy Policy? Contact us at:

Gutter Cleaners Nashville TN
Phone: (615) 566-6342
Website: guttercleanersnashvilletn.com

Privacy Policy